Terms of service

Pug Shack – Terms of Service

Last Updated: [Insert Date]

Welcome to Pug Shack! The terms “we,” “us,” and “our” refer to Pug Shack. We operate this website and store, offering products, services, and related features (the “Services”) to provide you with a curated shopping experience. Our Services are powered by Shopify, which helps us operate the store, but all sales are made directly with Pug Shack.

By using our Services, you agree to these Terms of Service (the “Terms”) and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.

1. Eligibility & Accounts

  • You must be at least the age of majority in your state or province to use our Services.

  • If you allow a minor to use our Services through your device or account, you accept full responsibility.

  • You may need to provide accurate and complete contact, payment, and shipping details to make purchases.

  • You are responsible for maintaining your account security and for all activity under your account.

  • You may not sell, transfer, or assign your account to others.

2. Our Products

  • We make every effort to accurately display product details, but colors and appearance may vary by device.

  • We do not guarantee that products will meet your expectations.

  • Product descriptions and availability may change without notice.

  • We may limit quantities or discontinue products at our discretion.

3. Orders

  • Placing an order is an offer to buy; we may accept or reject it at our discretion.

  • Orders are confirmed only after payment is processed and we send acceptance.

  • Please review orders before checkout—changes or cancellations may not be possible once accepted.

  • All purchases are subject to our Refund Policy [LINK].

  • Purchases are for personal use only, not for resale or export.

4. Prices & Billing

  • Prices can change without notice; the price charged will be the one in effect at checkout.

  • Unless stated otherwise, prices exclude taxes, shipping, and customs fees.

  • Online prices may differ from physical store or third-party prices.

  • You agree to provide accurate payment details and authorize charges to your payment method.

5. Shipping & Delivery

  • Delivery dates are estimates only; delays may occur due to carriers, customs, or events beyond our control.

  • Once an order is handed to the carrier, title and risk of loss pass to you.

6. Intellectual Property

  • All content, trademarks, logos, and materials on our Services are owned by Pug Shack, Shopify, or their licensors.

  • You may use the Services for personal, non-commercial purposes only.

  • No rights or licenses are granted without our written consent.

7. Optional Tools

  • We may offer access to third-party tools “as is” and without warranties.

  • Your use of such tools is at your own risk and subject to the third party’s terms.

8. Third-Party Links

  • We may link to other websites or resources we don’t control.

  • We are not responsible for third-party content, products, or services.

  • Use third-party sites at your own risk and review their terms before engaging with them.

9. Relationship with Shopify

Shopify powers our store but is not a party to your transactions with Pug Shack.
By purchasing from us, you release Shopify from all claims related to your orders.

10. Privacy

  • Your use of our Services is also governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

  • Shopify processes certain personal information to provide the Services, which may involve international data transfers.

11. Feedback

  • If you submit feedback, suggestions, or reviews, you grant us a perpetual, royalty-free license to use them for any purpose.

  • You represent that your feedback is truthful, lawful, and does not infringe third-party rights.

12. Errors & Corrections

We may correct errors or update information on the Services without notice, including after you place an order.

13. Prohibited Uses

You may not use the Services to:

  • Violate laws or infringe rights

  • Harass, abuse, defame, or harm others

  • Transmit viruses or malicious code

  • Misrepresent your identity

  • Engage in unauthorized commercial activity

  • Interfere with Service operations or security

We may suspend or terminate your access if you violate these Terms.

14. Termination

We may suspend or terminate your access at any time.
Sections on intellectual property, liability, indemnification, and other ongoing obligations survive termination.

15. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available”, without warranties of any kind except those required by law.
We do not guarantee uninterrupted, secure, or error-free operation.

16. Limitation of Liability

To the fullest extent permitted by law, Pug Shack and Shopify will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products, even if advised of the possibility.

17. Indemnification

You agree to indemnify and defend Pug Shack, Shopify, and their affiliates against claims arising from your breach of these Terms, your violation of laws, or your misuse of the Services.

18. Severability

If any provision is found unenforceable, the rest of these Terms remain in effect.

19. Waiver & Entire Agreement

Failure to enforce a right under these Terms is not a waiver. These Terms are the complete agreement between you and Pug Shack.

20. Assignment

You may not transfer your rights or obligations without our consent. We may transfer our rights without notice.

21. Governing Law

These Terms are governed by the laws of the jurisdiction where Pug Shack is headquartered.

22. Changes to Terms

We may update these Terms from time to time. Material changes will be notified as required by law. Continued use of our Services means you accept the updated Terms.

23. Contact Us

Questions about these Terms? Contact us at:
Pug Shack
pugowner@pugshack.com
1117 Shermer Road, Northbrook, IL 60062
847-877-0365